Shipping policy
Where do you deliver to?
We provide instant online ordering and shipping for our Canvas, Paper and Framed Prints to the following places:
- U.K and Ireland
- Austria
- Belgium
- Canada
- China
- Finland
- France
- Germany
- Hong Kong
- Ireland
- Italy
- The Netherlands
- Portugal
- South Africa
- Spain
- U.S.A
If you can't see your country listed...
Fear not we can probably still ship to your country - please contact us and we will provide you with a live shipping cost before allowing you to proceed with your secure online order.
How much does delivery cost?
Deliveries within the UK is free on all artworks. For most other countries we provide a live shipping cost on the “shopping cart” page before you pay.
Any artworks that are for delivery outside the U.K may be subject to local import duties and taxes which are levied when the delivery reaches your specified destination.
Unfortunately we have have no control over these charges and cannot predict the amount - please see our Terms and Conditions for more info.
What is the normal delivery time of your products?
All of our products are made to order and the lead time is displayed on each product page.
Our delivery time is typically between 1-5 business days for the UK, North America and most EU countries, although we always try and get your order made and posted as quickly as we can. We’ll send you an email as soon as your item is ready for dispatch. International shipping can of course take a little longer depending on distance.
Bespoke items may require longer to produce and therefore deliver, we will however provide you with a delivery estimate once your requirements have been arranged.
Can I track my delivery?
Canvas Prints and Paper-only Prints under 24x32" will be sent by Royal Mail Tracked, with all canvas artwork 24x32" and larger being sent by courier. We use courier delivery services from the likes of Fedex and UPS and will happily provide you with a tracking number once your product is dispatched. Framed Prints are typically sent via Royal Mail and a signature will be required upon delivery.
How is your artwork packaged and shipped?
Our artwork is packaged very carefully and placed in a custom made shipping box. If for some reason your package is damaged in transit then please indicate it to the courier and sign that the package was received in a damaged condition, then contact us right away and we’ll quickly find a solution for you.
Do I need to sign for delivery?
Yes, you will need to be present for delivery. For larger canvas prints over 24x32" we will provide you with a courier tracking number so you can keep tabs on its location. If you miss your delivery our courier will leave a calling card detailing how to receive a second delivery attempt.
Can I amend my delivery address after an order has been dispatched?
Once your order has been dispatched we can’t amend the delivery address. If your order remains undelivered for whatever reason and is then returned to us, we may be able to arrange delivery to another address, however an additional shipping charge would be incurred.